Customer service

PAYMENT

MEANS OF PAYMENT

ON SOPHIESITBON.COM ONLINE STORE, YOU CAN USE THE FOLLOWING PAYMENT METHODS:

CREDIT CARD : VISA, MASTERCARD, AMERICAN EXPRESS THE TOTAL AMOUNT WILL BE DEBITED FROM YOUR CARD WHEN YOUR ORDER IS SHIPPED.

PAYMENT APPLICATIONS: YOU CAN PAY VIA PAYPAL, ALIPAY, APPLE PAY (MOBILE) AND ANDROID PAY (MOBILE). THIS IMPLIES THAT NO BANKING INFORMATION CONCERNING THE CUSTOMER IS TRANSMITTED VIA THE SOPHIE SITBON SITE. PAYMENT IS THEREFORE SECURED BY THE PARTNERS IN CHARGE OF MANAGING FINANCIAL TRANSACTIONS

YOU CAN PAY BY PAYMENT APPLICATION: VIA PAYPAL, ALIPAY, APPLE PAY (MOBILE) AND ANDROID PAY (MOBILE). THIS IMPLIES THAT NO BANKING INFORMATION CONCERNING THE CUSTOMER IS TRANSMITTED VIA THE SOPHIE SITBON SITE. PAYMENT IS THEREFORE SECURED BY THE PARTNERS IN CHARGE OF MANAGING FINANCIAL TRANSACTIONS

ONCE THE ORDER IS COMPLETED, A PAYMENT AUTHORIZATION IS AUTOMATICALLY MADE TO VERIFY THE VALIDITY OF THE CREDIT CARD AND THE AVAILABILITY OF FUNDS. THE AMOUNT IS DEBITED LATER, WHEN THE ORDER IS DELIVERED TO THE CARRIER. YOU WILL THEN RECEIVE AN EMAIL INDICATING THAT THE AMOUNT HAS BEEN DEBITED.

PAYMENT SECURITY

ON SOPHIESITBON.COM ONLINE STORE, EACH PAYMENT IS HIGHLY SECURE THANKS TO THE USE OF TRUSTWAVE, SECURE SERVERS CERTIFIED BY GEOTRUST AND VERY ADVANCED ENCRYPTION (SSL) SERVICES.
FURTHERMORE, WE ONLY USE PROTECTED CONNECTIONS, AS INDICATED BY THE "HTTPS" PREFIX AND THE PADLOCK IN THE BROWSER'S ADDRESS BAR.

IN ORDER TO SECURE PAYMENTS BY CREDIT CARD, YOU MUST ENTER YOUR CARD'S SECURITY CODE WITH EACH ORDER. IN ADDITION, THE PAYMENTS DEPARTMENT MAY MAKE VERIFICATIONS AND CONTACT YOU BEFORE APPROVING THE TRANSACTION AND CONFIRMING THE ORDER IN ORDER TO FIGHT AGAINST FRAUD, GUARANTEE YOUR PROTECTION AND OBTAIN MORE INFORMATION.